Chuck Leaver – Can Your IT Endpoint Tell You Where It Hurts?

Written by Dr Al Hartmann and presented by Ziften CEO Chuck Leaver

It would be great if your IT client endpoints could inform you that they are sick instead of receiving undesirable calls from unhappy IT users wouldn’t it? But the truth is that IT clients can not tell you when there is something amiss. Lots of IT people may disagree with the need for situational awareness, but you really need this with your endpoints. The Ziften service makes this OKAY by:

With Ziften there is a minimalist driverless agent. This is unlike standard systems management or security agents and the Ziften package is extremely light-weight (around 1-2MB MSI package). However don’t let the little size fool you, it will supply performance management headroom and efficiency to attain more on IT endpoints, which will keep the users pleased and working. The Ziften agent can be compared to light beer, “Excellent taste, less filling.”

Likewise the Ziften agent monitors and reports on other agents that are implemented if there is extreme interference with foreground tasks.

With the Ziften agent you will receive other benefits that an agentless approach can not compare with. It can:

Supply real time response to dynamic events on the endpoint. If an agent is not present then regular polling is required, which implies that endpoint events are reported in a cadence after they have actually happened and not in real time.

The Ziften agent can adaptively throttle interfering procedures. As an example, if a backup program is causing extreme disturbance with user productivity, the backup program can be slowed down in favor of user efficiency.

It will alert on the failures of critical services such as anti-viruses, backup, firewall software and systems management. It is true that an agentless technique might likewise do this, but it would not alert in real time so it is not as effective.

The Ziften Agent will alert on severe security incidents that are detected at the client endpoint in real time.

It will recognize activity and user existence. With the Ziften agent, user presence can be found by viewing keyboard and last mouse usage. It will also use the window proxy to figure out which window is foreground and which remain in the background. With this information, the Ziften agent can identify application licenses really being used across the company.

If no agent exists then it is impossible to monitor and control when the endpoint is off the network. The Ziften agent can monitor off network endpoints and report cached observations when the endpoint reconnects. This removes off network blind spots in monitoring coverage. Also, the Ziften agent has the ability to implement policy even while disconnected.

Minimization of network traffic load between client endpoints and the management server is possible with the Ziften agent. It accomplishes this by abstracting, filtering, and summing up and encoding time series observations.

So with the Ziften agent your endpoint clients can “inform you where it hurts”.



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