Chuck Leaver – Don’t Keep Cyber Attacks A Secret

Posted By Chuck Leaver _ Ziften Technologies CEO



A business suffers a cyber attack. The system administrators discover the attack, they would like to know more about it, they send their IT group to attempt and stem the attack and recoup lost data. This is exactly what occurs after many companies have actually been breached, but then the business typically cannot take the next crucial action: the proactive notifying of their consumers that they have experienced a cyber attack. There have actually been numerous cases where it has been hard to obtain a business to connect to its consumers and it takes a lot more time and browbeating than it ought to do.

There is a tendency now that business that have actually been breached just do not want to inform those that have actually been affected by the attack– their clients– that the attack occurred according to the Portland Press Herald. The factor that businesses do not want to inform their clients is entirely selfish. They are worried that the track record of their business will be damaged if they inform the world about the attack so they constantly want to keep this news in house. Both Target and Neiman Marcus did this and waited far too long to tell their consumers that they had actually been victims of a cyber attack.


It Is Just Counterproductive To Keep Cyber Attack News Away From Your Consumers


It is entirely irresponsible to keep back on telling your customers about a cyber attack and it can likewise work against you. If there is a long space in between the attack happening and the business admitting that it took place then it can appear that the business is being dishonest and is not proficient enough to safeguard client data. In spite of this, businesses that have actually experienced an attack continue to withhold this information from their clients. JP Morgan Chase was an example where there was a hold-up of around four months before they informed their clients that they had suffered a major cyber attack. U.S. Public Interest Research Group consumer program director, Ed Mierzwinski, said there is a great deal of work to do when it pertains to informing clients that a breach has taken place.

He stated that clearing your name was a “pain in the neck”. He also stated that it takes a great deal of time and the business does not earn money for doing this.

Regardless of the time and effort involved, it is very important that businesses adopt a full healing procedure and that they notify their clients about the cyber attack every step of the way. If the thought of informing your customers that you have been attacked does not appeal then you can prevent attacks from occurring in the first place. If a strict endpoint detection and response system is implemented then a business can safeguard their network and be sure that they will not experience a cyber attack and put their client data at risk.





Chuck Leaver


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